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A question, a piece of feedback, or something broken in the app — it all lands directly in the same inbox.
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Common questions & answers
The situations that come up after installing — rate changes, missed days, and moving devices.
📱 Need visual walkthroughs?
Every screen in HomeSlate is photographed and labelled control-by-control.
View all app screens→What if the price changes mid-month?
Days already logged keep the price they were logged at. Change the rate today and only today onward uses it, which is what makes an old month still add up.
What if I forget for a week?
It notices and asks. You fill the gap in one go, and anything you leave blank is reported as not recorded rather than counted as nothing.
How do I record a day nothing came?
Tap the day and enter 0. A zero day is different from an unrecorded one: zero means you know nothing came, blank means nobody wrote it down, and the statement distinguishes them.
Can I track two kinds of milk?
Yes, on one calendar. Toned and full cream from the same vendor are two product types under one slate, each with its own price, because they arrive together and are paid for together.
How do I move to a new phone?
Sign in on the old phone to back up, then sign in on the new one to restore. Both are free.
I did not get my sign-in code.
Codes can take a minute and can land in spam. If it still has not arrived, check the address for a typo and try again — and write to us if it keeps failing.
Can I change the currency?
It follows your phone by default, and you can pick another in settings. Past entries keep the symbol they were recorded with.
Does it work without internet?
Entirely. Nothing about logging, totals, statements or history needs a connection. Only backup does.
How do I delete everything?
Uninstalling removes the ledger from the phone. If you made an account, write to us and we will delete the backup too.
Something is wrong. Who reads this?
One person, and they read everything. There is no ticket system and no bot.