Delete your account and data

Option 1 — clear your data yourself, in the app

This removes the ledger from this phone without closing the account. If you are signed in, Home Slate first confirms your account backup and signs you out. That cloud backup remains and can be restored by signing in again. To remove the account and its cloud data, use Option 2, Option 3 or Option 4.

1. Open Home Slate.
2. Go to Settings.
3. Tap Clear all data.
4. Confirm. Entries, payments, services and household income and expenses are removed from this phone.

Option 2 — delete the account yourself, in the app

This deletes the account and its cloud copy straight away. You do not need to submit a manual support request.

1. Open Home Slate and sign in.
2. Go to Profile.
3. Tap Delete account.
4. Confirm with your current password. The account and everything in the first table below are deleted immediately, and the phone is cleared.

Deleting the account does not cancel a Pro subscription. Cancel it in your App Store or Google Play subscription settings, or it keeps renewing.

If your saved account cannot be opened

In version 2, Restore your account protects saved records until you sign in with the original account. Recover its password if needed. Clear only this phone removes local records, including changes not yet backed up; it does not delete the cloud account. If Finish account cleanup appears, use Retry account cleanup. If an older app keeps failing, use Option 3 above to delete the cloud account, then retry cleanup or remove Home Slate data from each phone. Contact support if you cannot recover your password.

Option 4 — ask us to delete the account

For when you no longer have the app. Email us from the address you signed up with, so we can be sure the request is yours.

1. Email kreativish.ai@gmail.com from your registered address.
2. Use the subject line Delete my Home Slate account.
3. We confirm the request by reply within 7 days.
4. The account and everything in the first table below are deleted within 30 days of that confirmation.

What gets deleted

Account and email address

The sign-in record itself, held by our authentication provider.

Services and vendors

Every service you added — milk, laundry, house help and the rest.

Daily entries

Every day you logged, with quantities and rates.

Payments

Every payment you recorded against a service.

Household income and expenses

Your recorded income, expenses and their descriptions.

Settings

Currency, reminders, appearance and the rest of your preferences.

Deletion is permanent when completed. There is no recovery window after an immediate deletion in the app or on this website. Manual support requests follow the confirmation and 30-day timeline above.

What is kept, and for how long

Purchase records

Stores retain purchase transactions under their own policies. RevenueCat manages purchase identifiers and entitlement status. These records contain no household ledger; contact support about associated provider data.

Scrubbed error reports

Technical error reports are scrubbed of account identifiers and household payloads before transmission when diagnostics are configured. They age out on the provider’s retention schedule, as described in the Privacy Policy.

If you never signed in

Home Slate works without an account. If you never turned on cloud backup, your ledger only ever existed on your phone — there is nothing of yours on our servers to delete. Uninstalling the app, or tapping Clear all data, removes it.